777w Privacy Policy – Malaysia Personal Data Protection

777w (referred to as "we", "our platform" or "777w" in this document) is an online gaming platform operating for users in Malaysia. We understand that your trust in us depends not only on the quality of the games and services we offer, but also on how we handle the personal information you entrust to us.

This Privacy Policy is drafted in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices in data protection. It explains in detail:

• What personal data we collect when you use the 777w platform.
• Why we need that data and how it is used.
• Who your data may be shared with and under what circumstances.
• The security measures we take to protect your data.
• Your rights regarding the personal data we hold.

This Privacy Policy applies to all users of the 777w platform, including website visitors, registered members, and users of the 777w mobile app. By registering an account or continuing to use our platform after reading this policy, you are deemed to have given your consent to the data collection and use practices described herein.

We collect your personal data through several channels — primarily during the registration process, daily platform usage, customer service interactions, and financial transaction activities. Below are the categories of data we collect and their purposes:

We also collect data automatically when you use our platform, including cookie data, session data, and device performance information. This data helps us ensure the platform runs smoothly and delivers a better experience for you.

777w uses your personal data only for legitimate, relevant, and non-excessive purposes. All data use is based on one or more valid legal grounds under Malaysia's PDPA, including contract performance, legal obligations, legitimate interests, and your consent.

• Account Management: Creating, verifying, and managing your account on the 777w platform, including secure login and two-factor authentication.
• Transaction Processing: Processing all deposits, withdrawals, and fund transfers accurately and securely through supported payment methods including FPX, DuitNow, and Malaysia eWallets.
• KYC & AML Compliance: Verifying your identity to fulfill legal requirements related to Know Your Customer (KYC) and anti-money laundering (AML).
• Platform Security: Detecting and preventing fraud, unauthorized access, bonus abuse, and other suspicious activities that could compromise your account security.
• Service Improvement: Analyzing usage patterns to improve the interface, user experience, and game selection offered.
• Service Communications: Sending important notifications regarding your account, transactions, policy updates, and security alerts.
• Responsible Gaming: Monitoring gameplay patterns to detect early signs of problem gambling and provide timely, appropriate intervention.
• Marketing (with consent): Sending promotional information, bonus offers, and the latest 777w news — only to users who have consented to receive marketing communications.

You may withdraw your consent for marketing communications at any time via the notification settings in your account, without affecting the continued delivery of core services you receive.

777w does not sell, rent, or trade your personal data to any third party for commercial purposes. However, there are certain situations where we need to share your data with specific parties in order to deliver our full range of services to you:

• Payment Service Providers: Transaction data that must be shared with payment processors such as banks, FPX providers, DuitNow, and eWallet operators in order to process your deposits and withdrawals.
• Game Service Provider: Third-party game software providers supporting the operation of slots, live table games, Bingo, and fish shooting games on the 777w platform.
• KYC Service Provider: A trusted third-party identity verification platform that assists us in carrying out document verification and AML compliance processes.
• Legal Authority: Law enforcement agencies, regulatory bodies, or courts when we are required to do so by applicable Malaysian law.
• Technical Service Providers: Cloud infrastructure, cybersecurity, and system monitoring providers that support the technical operations of our platform.

All third parties we work with are bound by strict data confidentiality agreements and are only permitted to use your data for the purposes specifically stated in those agreements. We select our third-party partners carefully and ensure they maintain data security standards equivalent to our own.

The security of your personal and financial data is 777w's highest priority. We continuously invest in the latest security infrastructure to ensure your data is always protected from both internal and external threats.

• Data Encryption: All data transmitted between your device and 777w servers is protected using 256-bit SSL/TLS encryption, the highest industry standard.
• Secure Storage: Your personal and financial data is stored on servers protected with encryption at rest and multi-tiered access controls.
• Two-Factor Authentication: Two-factor authentication (2FA) is available for all accounts to add an extra layer of security during login.
• 24/7 Monitoring: Our cybersecurity team continuously monitors the platform to detect any suspicious activity or unauthorized access attempts.
• Regular Security Audits: The 777w platform undergoes regular independent security audits by third-party security experts to identify and address any vulnerabilities.
• Internal Access Controls: Only 777w staff who require access to specific data to perform their duties are authorised to do so, based on the principle of least privilege.

While we take all reasonable precautions, no digital security system can be guaranteed 100% secure against all threats. We therefore encourage you to play your part in keeping your account safe by using a strong password and never sharing your login credentials with anyone.

The 777w platform uses cookies and similar tracking technologies to enhance your experience, ensure the platform functions correctly, and help us understand how users interact with our services.

Types of cookies we use:

• Essential Cookies: Required for core platform operations, including login session verification and security. These cookies cannot be disabled without affecting platform functionality.
• Preference Cookies: Storing your personal settings such as preferred language, display configuration, and your favourite game preferences.
• Analytics Cookies: Collecting anonymous statistical information about how users navigate our platform, helping us identify areas for improvement.
• Security Cookies: Helps us detect suspicious login attempts, provides CSRF protection, and ensures your session remains secure.

You can manage cookie settings through your browser settings. However, disabling essential cookies may affect the functionality and user experience of the 777w platform.

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding the personal data we hold:

To exercise any of the above rights, please contact the 777w data protection team via LiveChat within the platform. We will process your request within 14 business days of receipt. For complex cases, this period may be extended to up to 30 business days, with prior notification to you.

777w retains your personal data only for as long as necessary for the purposes stated in this Privacy Policy or as required by applicable Malaysian law.

• Active Account Data: Retained for the duration of your active account and for 7 years after account closure to meet legal and tax requirements.
• Financial Transaction Records: Retained for a minimum of 7 years in accordance with Malaysia's financial and tax legal requirements.
• KYC Documents: Retained for the duration of the active account and for 5 years after account closure to comply with AML requirements.
• Communication Logs: LiveChat transcripts and support tickets are retained for 2 years for quality control and dispute resolution purposes.
• Cookie & Analytics Data: Session data is cleared immediately upon logout; anonymised analytics data is retained for no more than 24 months.

When your data is no longer required, we will securely delete or anonymise it using methods that ensure it cannot be recovered or re-identified.

The 777w platform is a service intended exclusively for adult users aged 18 and above. We do not knowingly collect, store, or process any personal data from individuals under the age of 18.

All registrants are required to confirm that they have reached the legal age during the registration process. Our KYC verification process also includes an age check based on valid identification documents.

777w reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data handling practices, new legal requirements, or service improvements. Each version of the Privacy Policy will state the "Last Updated" date at the top of this document.

For material amendments — those that significantly change how we use your data — we will provide at least 14 days' notice before the amendment takes effect, via:

• In-account notifications on your 777w platform.
• Email sent to the address registered to your account.
• Prominent notices on the main 777w website.

Your continued use of the 777w platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. If you do not agree with the changes, you have the right to close your account before the amendment takes effect.

If you have any questions, concerns, or complaints regarding how 777w handles your personal data, or if you wish to exercise any of the user rights set out in this Privacy Policy, please contact us through the following channels:

• LiveChat: The fastest way to get help — available 24 hours a day, 7 days a week via the chat icon within the 777w platform.
• Support Email: [email protected] — for enquiries that require more detailed written clarification. Response within 1–2 business days.
• Help Centre: Visit page FAQ us for answers to frequently asked questions about privacy and data security.

We are committed to responding to all privacy-related inquiries within 14 business days. For complaints that cannot be resolved through our internal channels, you have the right to refer the matter to the Personal Data Protection Department of Malaysia (JPDP).